Purchased tickets are held at our box office and may be picked up by the customer at any time during operating hours. Our normal cancellation policy is to allow cancellations and full refunds up to and no later than 24 hours prior to the event. If it becomes necessary to cancel an event for any reason, guests with tickets will be able to exchange those tickets for another performance or receive a full refund.
The Shepherd of the Hills respects your privacy. We adhere to a strict privacy policy that means your information will not be shared, sold, or otherwise distributed outside The Shepherd of the Hills Entertainment Group.
Terms of Service